Pricing and billing

• $0.002 per 1,000 characters served from the cache, counted on the same characters the dashboard’s Usage page shows.
• Characters your provider synthesizes are free here. Your provider already bills you for them, on your own key, at your own rates.
• No subscription, no minimum and no per-request fee.

A 50-character sentence served from the cache costs $0.0001. Usage is taken from your credit about once a minute, so the balance in the dashboard can trail your traffic by a minute.

Every new org starts with $10 of credit, enough for 5 million characters served from the cache. You don’t need a card to sign up.

Writers and admins of an org buy prepaid packs on the dashboard’s Billing page. Each pack adds exactly its price in credit. Credit never expires.

Checkout is hosted by Dodo Payments, our merchant of record: it takes the payment, handles any taxes that apply where you are, and issues the invoice. The credit appears on the Billing page within seconds of paying.

The router never cuts off a call in progress. When your balance reaches zero, it refuses new connections and requests with insufficient_credits (HTTP 402) until you buy more; connections already open carry on until they close, so the balance can dip slightly below zero. The next purchase settles that.

The dashboard warns you below $1. See Errors for how each surface reports the refusal.

• Credit you bought and haven’t used is refundable on request within 30 days of the purchase, to the original payment method, through Dodo Payments.
• For a pack you’ve partly used, the refund covers the unused part.
• Credit already used, and the $10 free credit, aren’t refundable.

Write to [email protected] from your account’s email with the payment’s date. A refund removes the refunded credit from your balance and shows in its history. The full policy is in the terms.

Dodo Payments emails the receipt and invoice for every purchase. The Billing page lists every purchase, refund and day of usage against your credit.